bringing business to business
With the current fast paced consolidation in the veterinary sector, staying on top of the business models and technology that will keep you ahead of the game is more important than ever. The brand new VetForum enables you to do this, providing a very different and efficient way to connect with your peers and the innovative manufacturers and service providers that will take your business forward.
VetForum is an invitation-only two-day event designed to build relationships, identify opportunities and explore new products. The focus of the event is a program of one-to-one meetings, which allows for straightforward discussions to take place in a neutral environment away from the distractions of the practice. Networking is at the heart of the two days with the focused business and social aspects providing the perfect environment to spend quality time with the industry’s influencers.
Chair, Thom Jenkins,
Thom has served as the Chief Operating Officer of multi-site veterinary groups in both Europe and Asia, operating clinics in Mainland China, Hong Kong, Singapore and the UK. Prior to this, he was the co-founder and Technical Director of a digital consultancy for the veterinary sector, and is a published contributor to the Veterinary Business Journal on the subject of social media marketing. Thom is a qualified vet, graduating from Cambridge University with first class honours, and more recently completed the Executive Program for Growing Companies at Stanford University’s Graduate School of Business.
Ignite Session, Ben Brett, Director, Recruit4Vets
Culture as Strategy
Business guru, Peter Drucker, famously said “culture eats strategy for breakfast”. In this session we define strategy and culture; words are often thrown around but hard to pin down. And we seek to obliterate the false dichotomy by exploring “culture as strategy”, with a toolkit that helps you achieve cultural alignment in your recruitment strategy.
Managing Director, Tabeo
Ignite Session, Paul Ebert, Managing Director, Tabeo
Your Personal Pet Health Record
Paul gives an insight into how best to respond to the new school of pet parents and examines how successful models from Amazon & Co can be adopted in the veterinary practice.
Paul founded Tabeo with the mission to simplify payments in healthcare. Tabeo is a software that helps veterinarian and dental practices create a new customer experience.
Previously, Paul helped build a platform for business loans that was acquired by Funding Circle. He started his career in investment banking at Credit Suisse in London and holds an MBA from INSEAD. He is a proud father and happily married.
Group Operations Director, Linnaeus Group
Panel, Emma Barnes, Group Operations Director, Linnaeus Group
Emma joined the Linnaeus Group in January 2017 as their Operations Director. Prior to joining Linnaeus, Emma has built a wealth of experience with 16 years’ experience in Retail and 5 years within the healthcare industry. More recently Emma was an Operations Director for the successful private equity business Laurels, the 3rd largest Funeral Care business in the UK which successfully sold in July 2015. Emma has also worked within elderly care homes and within NHS/Private Dentistry so has a strong understanding of delivering a customer proposition within a clinical environment. She lives in Lincolnshire and is married with 2 children and has a cheeky Black Labrador called Sabre.
Panel, James Andrews, Founder, Felcana
A Member of the Royal Veterinary Surgeons, James has expertise in corporate strategy, innovation and new business development. Until 2015, James was a strategy consultant at Bain and Company, the globally prestigious corporate strategy advisory firm, where he advised across Private Equity, Financial Services and Oil & Gas. Now, James leads the team at Felcana, a digital pet health company, who are building digital products to help diagnose, monitor and treat pet disease.
Strategic Implementation Manager, IVC Group
Panel, Ben Hanning, Strategic Implementation Manager, IVC Group
Ben joined IVC in 2015 with the aim to help create sustainable practice business models and integrate technology into the profession. In an ever evolving environment, with client demands constantly changing, we must adapt to ensure our strategies and systems keep ahead of need. Working closely with key suppliers Ben helps ensure practice facing systems are up to the day to day demands of practice life.
Director & General Manager
Round Table Chair, Pete Orpin, Director & General Manager
Capturing Tomorrow’s Wow; Delivering on rising client expectations
Managing Director of Park Vet Group, a 30 vet 4 centre mixed practice in Leicestershire with 7 business operations (including dedicated out of hours and referral).
Pete was awarded Dairy Cattle Vet of the Year in 2016, and has a particular interest in motivating people to meet the ever changing needs of their clients. He also facilitates consultancy solutions to veterinary practices through the Anval team.
He is also co-founder of Myhealthyherd, a web-based program to predict and prevent disease in cattle.
Workshop Leader, Ben Brett, Director, Recruit4Vets
BoardRoom Session: Getting the Most out of Your Locums
Recruit4vets annual locum survey shows that clinics don’t feel they get as much as they could out of their veterinary locums. Similarly, locums feel that their skills are often under-utilised. In this vet group only forum, we aim to address exactly that by sharing best practices on how to get the most of your locums.
As Head of Strategy for Recruit4Vets, Ben Brett brings 3 decades of staffing solutions experience to draw from and address the Veterinary Industry’s ‘war for talent'.
Ben’s work covers most areas of the talent supply chain both agency and in-house and is across the service range from search and selection, recruitment outsourcing, contingent permanent, locum and workforce management.
Specialist recruiters - projects such as improving and designing most effective organisational models, implementing collaborative business development techniques that bring the recruiter and their client closer and deliver improved results.
In-house recruitment departments - training and developing both internal recruiters and hiring managers to improve direct recruitment.
Ben’s role is to leverage Recruit4Vets’ capabilities, collaborate with internal recruitment stakeholders and innovate to bring greater value through increased clinical productivity and improved retention.
Dr Ivan Zakharenkov
CEO, Smart Flow
Ignite Session, Dr Ivan Zakharenkov, CEO, Smart Flow
Most common practices are geared towards increasing the flow of the patients into the hospital by adding resources to Marketing, Self-scheduling and Search Engine Optimization. In contrast, Dr Ivan has recommendations on how to improve the bottom line by optimizing existing resources, establish new time-motion KPIs and decrease revenue loss, rather than spending more on additional overheads.
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